Welcome to Georgia Tech!

I. Student Computer Accounts

The Office of Information Technology, in conjunction with the Department of Academic Affairs, has made available to you, and to every student, a permanent student computer account. To activate your account, go to the Customer Support Center with picture identification.

In general, you can use your account for course related activities, communicating through electronic mail, finding information regarding Institute facilities, accessing the internet, and a host of other things. Before you begin using your account, please read the Institute’s policy for appropriate computer and network usage. This policy is located at the following URL on the web:

http://www.itis.gatech.edu/policy/usage/

Your Georgia Tech account provides you with access to all computers associated with the PRISM system, which is a distributed workstation environment. In plain English, this means you have access to Acme. Acme is made up of three computers: acmex, acmey, and acmez. Throughout this document, “Prism” and “Acme” are used interchangeably. While they are technically not the same things, in this context, they can be treated as synonyms.

How the Account Works

Your account number is seven characters long and is in the form of either: gte###x or gt####x. In addition to the logging into Acme, this account will allow you to login to the OIT computer clusters on campus.

Passwords

The first time you log onto the Acme system, you will need to choose a password. We recommend that you change this password every 30 days, but the system will not force you to change it any sooner than every 90 days. Passwords must meet the following criteria.

Contain 2 the following character classes within the 1st 8 characters

o Letters (A,B,C,D,E,F,a,b,c,d,e,f…)

o Numbers (0,1,2,3,4,5,6,7,8,9)

o Symbols (!@#$%^&*())

Cannot be one of your four most recently used passwords
AVOID using name, phone number, license numbers, social security number, pet’s names, complete words, or anything easily recognizable.

To change your password, login to Acme, type “passwd” (no quotes), press [Enter], and follow the on-screen prompts. You may also change your password via the web. Using a 128bit SSL web browser, choose “Change Prism Password” from the following URL:

http://www.prism.gatech.edu/

If you forget your password, go to the Customer Support Center with a picture ID, and have it reset. For more information on the Customer Support Center, see the Getting Help section of this document. For more information on choosing a password, visit the following URL:

http://www.gatech.edu/itis/doc/passwd.html

II. Connecting to the Campus Network

If you live in a dormitory, you can connect your computer directly to the campus network. For more information or to register your computer for use with the Resnet Network, go to http://www.gatech.edu/dormip

Email

Eudora, Mutt, and Pine are the supported applications for reading your email. Pine and Mutt are text based mail readers that run on Acme. Eudora is a graphical interface mail program that runs on your personal computer. Eudora logs into acme and checks your mail.

You may also check your e-mail from off of the campus. There are two ways to do this. The first way is to use a text-based dialer such as HyperTerminal or Zterm. With either one of these programs, you can connect to the Acme system and use Pine or Mutt to check your mail. For more information on connecting using this method, please see Appendix A: Dial-in Configuration.

To use Eudora from off-campus, you will need to subscribe to CampusCWIX. CampusCWIX is the only Internet Service Provider (ISP) that has access to campus-restricted systems. For example, the prism system is restricted to on-campus access only. For this reason, any other ISP, other than CampusCWIX, will not have access to your mailbox. For more information on subscribing to CampusCWIX, please call 888-285-1803.

Newsgroups

Pine, ‘rn’ (Read News), ‘nn’ (‘New News’), and Netscape News are the newsreaders available to you. Pine, rn, and nn are text based mail readers that run on Acme. Netscape News is a graphical interface mail program that runs on your personal computer. For more information on the command ‘nn’, type “man nn” (no quotes) from the Acme prompt. To use Netscape News set the news server to news.gatech.edu.

How to Login to a General Computing Lab

· Go to an unused machine.

· The login is your Prism ID and password

How to Connect to Acme

Windows 95/98/NT (Lab, Resnet, or CampusCWIX)

· Click Start, then click Run

· Type "telnet acme.gatech.edu" (no quotes)
(an SSH client may be used in substitution of telnet)

Macintosh (Lab)

· Login

· The launcher will start. Click on the Internet Tab.

· Click the telnet client (Better Telnet) to start it.

· Once open, click File.

· Choose “open connection”

· Fill in the following information and press Connect.

· Host Name: "acme.gatech.edu" (no quotes)

Macintosh (Resnet or CampusCWIX)

· Open the telnet application (NSCA Telnet is included in the SCO package)

· Select “Open connection”, from the File menu

· Session Name: "acme.gatech.edu" (no quotes)

· Click OK.

Sun Lab Machine

· Login

· Open a Terminal Window

· Type “telnet acme” (no quotes), Press Enter
(SSH may be substituted for telnet)

How to check your mail from a cluster

Due to technical limitations, OIT cannot provide Eudora in the public computing clusters. See Appendix B of this document for instruction for setting up Eudora on a machine connected via Resnet or CampusCWIX.

Windows NT

· Login

· Telnet and log into Acme

· Type "pine" or “mutt” (no quotes)

· Press Enter

Macintosh Cluster

· Login

· Telnet and log into Acme

· Type "pine" or “mutt” (no quotes)

· Press Enter

Sun Lab Machine

· Login

· Open a Terminal Window

· Type "pine" or “mutt” (no quotes)

How to Access the World Wide Web

Netscape is the campus standard for web browsing and is installed in all the OIT clusters.

Windows 95/98/NT (Lab or Resnet)

· Login

· Double click the Netscape (or Internet Explorer) icon

Macintosh (Lab)

· Login

· The launcher will start. Click on the Internet Tab.

· Click Netscape to start the application

Macintosh (Resnet)

· Open Netscape included with SCO applications

Sun Lab Machine

· Login

· Open a Terminal Window

· Check to see if you are a registered user of GTWreck programs

· At the command prompt, type: "ls -la | grep wreckrc" (no quotes)

· Press RETURN

· If nothing is returned, you are not a registered user. Follow the instructions posted in the Unix cluster on becoming a GTWreck user.

· Once you are a GTWreck user, type "~gtwreck/bin/netscape" (no quotes) and press return. Netscape should open up on the screen shortly.

How to Access FTP

Windows 95/98/NT (Lab, Resnet, or CampusCWIX)

· Click Start

· Click Run

· Type "ftp sitename" (no quotes)

· Click OK

· Use the FTP commands listed on the next page to transfer files.

Macintosh (Resnet)

· Open the ftp application included in SCO package (Fetch)

· Fill in the appropriate Hostname and Login information.

· Click OK

Macintosh (Lab)

· Login

· The launcher will start. Click on the Internet Tab.

· Click Fetch to start the application.

· Fill in the appropriate Hostname and Login information.

· Click OK.

· After connection to the remote machine, a window will open showing the files and directories available. Double clicking on a filename will retrieve the file, while double clicking on a directory will open that subdirectory for viewing.

· When finished, select ‘Quit’ from the ‘FILE’ menu.

Sun Lab Machine

· Login

· Open a Terminal Window

· Type "ftp <remotehostname>" (no quotes) where <remotehostname> is the name of the machine you wish to connect to

· Login with username and password when prompted.

· Use the FTP commands listed below to transfer files.

A Brief Overview of FTP commands.

There are many commands that can be used in an FTP session. These are a few of the basic commands needed to retrieve or put files to a remote host.

ls	basic list command to list files
dir	much like ls, shows all file information
bi or bin	Changes the file download type to binary
cd <directory>	Changes directory on the remote host.
lcd <directory>	Changes the directory on the local machine to the directory specified
hash	Turns on hash marks. This shows the progress while uploading or downloading a file.
get <filename>	Transfers the file named filename from the remote host.
put <filename>	Transfers the file named filename to the remote host
help	Lists available ftp commands
bye or quit	Ends the FTP session

How to Access Mailing Lists¨

All Student-run organizations’ mailing lists are on cyberbuzz.gatech.edu. All faculty, staff, and associated mailing lists are on list.gatech.edu. If you are trying to access a student organization’s mailing list, please replace ‘list.gatech.edu’ with ‘cyberbuzz.gatech.edu’ in the instructions below.

Send mail to: listproc@list.gatech.edu with the following information in the body of your email:

subscribe [listname] [First] [Last]

listname is the list to subscribe to, First is your first name, and Last is your last name. Leave out the '['s and leave the subject line blank. You will receive a message confirming that you were subscribed successfully. This will include your subscriber's password.

Unsubscribe

Send mail to: listproc@list.gatech.edu with

unsubscribe [listname]

listname is the list to unsubscribe from. Leave out the '['s and leave the subject line blank. You should receive a message confirming that you have been removed from the list.

Change You List Password

Send mail to: listproc@list.gatech.edu with

set [listname] password [old-password] [new-password]

where listname is a list you are subscribed to, old-password is your current password, and new-password is what you want your new password to be. (Please don't use commas) Leave out the '['s and leave the subject line blank. You should receive a message confirming that your password was changed.

NOTE: If you have forgotten your list password, please contact the Customer Support Center (http://remedy.gatech.edu/request.html) for a new password.

III. Software

Software Piracy

Unauthorized copying of software is illegal. Copyright laws protect software authors and publishers, just as patent law protects inventors. This includes copying software that is not copy protected, loaning software to anyone, and duplicating any documentation associated with the software application.

Eudora Pro Email & NAI Virus Protection Software

Georgia Tech has a site license for Qualcomm Eudora Pro and NAI ViursScan anti-virus protection software. These software packages are available to any current Georgia Tech student, staff, or faculty member. To download Eudora Pro or NAI VirusScan, go to OIT Software Download Page at http://software.oit.gatech.edu.

Student Computer Ownership - Software Applications

The following applications are recommended for the Student Computer Ownership Program. These programs were selected to increase general productivity and to provide a standard set of applications that could be used and supported campus wide.

Dreamweaver

Dreamweaver is WebPage-authoring software. This software allows you to build and preview images, text, sounds, frames and links on a Web page.

Eudora

Eudora is a graphical interface e-mail program, which provides users with the ability to email attachments, create individual mailing lists, and store a number of electronic mail messages.

Kaliedagraph

This is a graphing and data analysis application that transforms complex data into meaningful graphs. Then it uses algebraic and statistical functions to manipulate the many data points.

Maple

The Maple software application is a system for mathematical computation - symbolic, numeric and graphical.

Microsoft Office

This is a suite of applications, which includes the following:

· Word processor - Microsoft Word

· Spreadsheet - Microsoft Excel

· Presentation Software - Microsoft PowerPoint

· Database – Microsoft Access

Matlab

Matlab is a high-performance language for technical computing. It integrates computation, visualization, and programming in an easy-to-use environment.

· Math and computation

· Data analysis, exploration, and visualization

· Scientific and engineering graphics

· Application development, including GUI (Graphical User Interface) building

Netscape

Netscape is a web browser that allows you to locate and visit many different web sites. To locate a web site on a specific topic, use the Georgia Tech Search Engine located at http://search.gatech.edu.

IV. Where to go for Help

Customer Support Center

The Customer Support Center is the centralized functional support area that provides software application and operating system support to all campus users.

Hours of Operation: (Closed on Institute Specified Holidays)

· Monday – Thursday, 8:00 a.m. – 5:00 p.m.

· Friday, 9:00am – 5:00pm

Contacting CSC

· Website: http://www.oit.gatech.edu/cs

· Voice: (404) 894 – 7173

· FAQ: http://faq.oit.gatech.edu

· Email: support@oit.gatech.edu

· Location: Resource Center, Ground floor of the Georgia Tech Library

· Report a Problem via the Web: http://remedy.gatech.edu/request.html

Georgia Tech Computer Store

The Georgia Tech Computer Store is responsible for the sale of hardware and software to students. If you need warranty repair work on a computer purchased from the Georgia Tech Computer Store, please contact them at the number below.

Hours of Operation: (Closed on Institute Specified Holidays)

· Monday – Friday, 8:00 a.m. – 5:00 p.m.

Contacting the Georgia Tech Computer Store

· Web: http://www.gtcs.stucen.gatech.edu/

· Voice: (404) 894 – 2377

· Location: Frank Houston Bookstore Building

Resnet

Resnet is the Residential Network. It is responsible for supporting the Network connection in the dormitories.

Contacting Resnet

· Website: http://www.resnet.gatech.edu

· Voice: (404) 894 – 0044

· Network Registration: http://www.gatech.edu/dormip

· Web (help): http://www.resnet.gatech.edu/resnet/help.html

CampusCWIX

CampusCWIX is an Internet Service Provider. They are the only ISP that we allow access to our on-campus restricted systems. If you wish to use Eudora to check your mail from off of campus, you will need to subscribe to CampusCWIX. For a nominal fee each month, you can get connected with CampusCWIX.

Contacting CampusCWIX

· Web: http://www.campuscwix.com

· Voice: (888) 285 - 1803

· Technical Support: (888) 285 – 1803

Helpful URLs

www.gatech.edu	Georgia Tech Homepage
www.gatech.edu/oit/cs/	Customer Support
faq.oit.gatech.edu	Customer Support FAQ
remedy.gatech.edu/request.html	Submit a request for help
software.oit.gatech.edu	OIT Software Download Page
www.sco.gatech.edu	S.C.O. Website
www.sco.gatech.edu/configure_eudora.html	Installing & Configuring Eudora Pro
www.resnet.gatech.edu	Register for use of Resnet
www.resnet.gatech.edu/resnet/help.html	Resnet Help Request Form
www.resnet.gatech.edu/setup/checklist.html	Resnet Connection Checklist
www.oit.gatech.edu/cs/csc/csr.html	Dept CSR Listing
www.campuscwix.com	Off campus dial-in PPP access
www.labs.gatech.edu	OIT General Computing Labs

APPENDIX A: Dial-in Configuration

OIT supports dial-up access to all computers through TCP_GTNet. This dial-up access is text only. If you desire to access the Internet, you must have a CampusCWIX account.

Each modem line requires the following settings:

· 8 data bits, no parity, and 1 stop bit (8-n-1)

The modem numbers and the timeouts for Georgia Tech are listed below.

· (404) 894-4139 – 4 hour timeout

· (404) 894-2195 – 1 hour timeout

· (404) 894-2100 – 10 minute timeout

To login from home, you must use a terminal dialer program. The instructions below are for use with Hyperterminal, which is the terminal dialer that comes with Windows 95, Windows 98, Windows NT, and Windows 2000. Zterm, which can also be used, is the recommended terminal program for the Mac.

Starting Hyperterminal

Click Start, Click Programs, Click Accessories, Click Hyperterminal. If you have already set-up a connection to Georgia Tech, you may double click it now. Otherwise, follow the instructions below for creating a connection.

Creating a Connection

After the Hyperterminal windows appears, double click on the icon labeled “Hypertrm.exe". A dialogue box will come up asking to name the connection and select an icon. Name this connection something that will let you associate this connection with dialing into Acme. Next select any icon and press OK. The next dialogue box that appears will ask you for the phone number and related information. The following should be used.

County Code: United States of America (01)

Area Code: Your area code

Phone Number: Enter one of the three modem phone numbers from above

Hyperterminal is now ready to dial. Press ‘Dial’ to dial into the acme complex. Your modem will connect to Georgia Tech. At the ‘TCP_GTNet’ prompt, type "telnet acme.gatech.edu"(no quotes), press {Enter}. You will be prompted for your login and password. If you have trouble connecting, contact the Customer Support Center.

Be sure to save your session. After you have finished and are closing Hyperterminal, it will ask you if you would like to save your session. If you answer yes, you will not have to create this connection every time you select Hyperterminal from the Programs menu.

APPENDIX B: Eudora Configuration

Eudora Pro 4.x for WINDOWS 95/98/NT/2000

The options below will allow you to check your mail using Eudora from a machine that is connected to the Georgia Tech Network or CampusCWIX. To modify these settings, select OPTIONS from the TOOLS Menu:

Getting Started:

Real Name Your Name here

Return address: gt#@prism.gatech.edu

Mail Server (Incoming): pop.prism.gatech.edu

SMTP Server (outgoing): smtp.prism.gatech.edu

Checking Mail:

Mail Server (Incoming): pop.prism.gatech.edu¨¨

Check for mail every 15 minutes

ÖSend on check

Ö Save password¨¨¨

Incoming Mail:

Server Configuration

Ö Leave Mail on Server

Ö Delete from server after 15 days

Eudora Pro 4.x for MAC

Getting Started:

Real Name Your Name here

Username: gt#

Mail Host: pop.prism.gatech.edu

Return address: gt#@prism.gatech.edu

Hosts:

Mail: pop.prism.gatech.edu¨¨

SMTP: smtp.prism.gatech.edu

Directory Services: lu-serve.gatech.edu

Checking Mail:

Username gt#¨¨

Mail Host: pop.prism.gatech.edu¨¨

Ö Check for mail every 15 minutes

Ö Leave Mail on Server for 15 days

¨¨ This setting should already be in place for you

¨¨¨ This presents a potential security risk, you may not want to do this

¨¨ This setting should already be in place for you

How to Login to a General Computing Lab

Windows 95/98/NT (Lab, Resnet, or CampusCWIX)

Macintosh (Lab)

Macintosh (Resnet or CampusCWIX)

Sun Lab Machine

How to check your mail from a cluster

Windows NT

Macintosh Cluster

Sun Lab Machine

Windows 95/98/NT (Lab or Resnet)

Macintosh (Lab)

Macintosh (Resnet)

Sun Lab Machine

Windows 95/98/NT (Lab, Resnet, or CampusCWIX)

Macintosh (Resnet)

Sun Lab Machine

A Brief Overview of FTP commands.

Subscribe

IV. Where to go for Help

APPENDIX A: Dial-in Configuration